Sam's Air Control LLC ("Sam's Air Control," "we," "us") operates this website and the services offered through it. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you request an estimate, book an appointment, or chat with us on this website, we collect the information you provide, such as your name, phone number, email address, service address, and details about your heating or cooling needs. We also collect standard website analytics data (such as pages visited and device type) through cookies and similar technologies, including advertising pixels used to measure our ads.
How We Use Your Information
- To respond to your estimate request and provide HVAC services
- To schedule, confirm, and remind you about appointments
- To follow up on your inquiry by phone, text message, or email
- To send occasional service offers if you have opted in to marketing messages
- To improve our website and advertising
Text Messaging (SMS)
If you provide your mobile number and consent to receive text messages, we may send you appointment confirmations, reminders, follow-ups regarding your inquiry, and occasional promotional offers. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us at 908-554-4964 or [email protected].
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
Sharing of Information
We do not sell your personal information. We share information only with service providers who help us operate our business (for example, our scheduling and messaging platform), and only as needed to serve you, or where required by law.
Data Retention & Security
We keep your information only as long as needed for the purposes above and take reasonable measures to protect it.
Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or 908-554-4964. You can opt out of marketing emails via the unsubscribe link in any email and out of text messages by replying STOP.
Contact Us
Sam's Air Control LLC
[STREET ADDRESS], Edison, NJ
Phone: 908-554-4964 · Email: [email protected]